Privacy Policy

PRIVACY POLICY

This privacy policy sets out how Mepurelab uses and protects any information that you give Mepurelab when you use this website.
Mepurelab is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.

Mepurelab may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes.

INFORMATION WE COLLECT

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postal code

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information primarily to meet your coffee needs and provide you with better service, and in particular for the following reasons:

  • Timely shipping of your purchases
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information
  • From time to time, we may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about our events or products.

If you believe that any information we are holding on you is incorrect or incomplete, please email us at your earliest convenience. We will promptly correct any information found to be incorrect.

Return Policy

100% Customer Satisfaction Guarantee

We pride ourselves on our commitment to quality and complete customer satisfaction. Also, we believe the buying process should be easy and stress free. Should you have any problems with our product, simply send it back, and you’ll receive a refund on your items purchased.

Note: Our return policy is limited on underwear. Returns and exchanges are only available if the product is unworn, unwashed, and in the original condition received.

All returns and exchanges need to be done within 90 days of purchase, no exceptions. Exchanges can be made ONLY ONCE per original order, and once completed all sales are FINAL.

Packaged products cannot be opened and socks cannot be worn for exchanges and returns.

For return authorization, please contact sales@mepurelab.com

After receiving Return Authorization information, please utilize a tracking service when returning your items, such as United States Postal service with tracking, as the customer is solely responsible for the merchandise until the return is delivered to the Bondi Band office. If the package does not reach the Bondi Band office, Bondi Band is not responsible for covering the cost of the lost merchandise.